Customer Reviews
Here you can find a selection of the amazing feedback our customers have left for us. If you’d like to review one of our products, you’ll find a 'Write Review' button on all of our product pages.

Good product / excellent backup response
We bought our first AutoDoor in November of last year as we had just adopted** Thor, a Frizzy cockerel and, initially needed to keep him separate from the three girls. I looked at the different sorts of door available and the only type that would fit was a side opening system... there is only one.... Omlet AutoDoor!!
Door bought and fitted and has been working happily... the old coop is an isolation unit as Athena, one of the three girls, is a pecker! Sometimes it is necessary to keep someone away from her... currently Venus [our rescue chicken that was almost bald on arrival]
We bought a second door last week to replace an existing door that had suddenly failed.
When installed, I couldn't get it to recallibrate and the door just kept opening and closing [it worked perfectly on instalation, then I noticed that the Duracell batteries weren't good [despite having just been bought last November for the other door as a set of eight.... hmmmm?] so I changed them and that's when the door lost its senses.
Went to "Chat" to discover that there wouldn't be anyone in until this Monday... OK, it was working on Manual in a certain fashion... could live with that.
Checked my emails before going to bed and a customer services response was there... nice... I replied and on Sunday morning... please note... on a Sunday... there was a response with all the various steps I probably needed to take... followed them and the door recallibrated immediately and has been operating fine ever since!
So, by the time I would have recontacted the "Chat" line.... the door was up and running!!
Now that is what I call service.
Thanks folks... happy chickens, happy me!!
** Thor crows... Thor crows a lot... Thor's crow is very high pitched..... the previous owner lived in a town.... Thor's crow can shatter windows!
And probably tempers.... however, we are 500 metres from the nearest habitation [and two of them have cockerels, anyway.]
Review for: Autodoor Attachment Kit for Omlet Chicken Runs
This reviewer has 2-4 Rescue chickens and pets

Why did I wait so long?
I wish I had bought this automatic door sooner! It was the best decision! We have a wooden coop and the way it connects to the run we had to install this door on the inside rather than the outside so we had to add a few boards to connect it properly. But it works perfect! I have it set to open based on the time. It was easy to program. I thought my chickens might be hesitant to go thru it since they don't like new things but they didn't hesitate at all. Best purchase ever!
Review for: Autodoor Attachment Kit for Omlet Chicken Runs
This reviewer has 8-10 Multiple pets

Good But not amazing
So the materials are great the attachment pieces look to be well made and a secure design. I wish the wood was treated with something its going outside and it seems to be just pine so it would be nice if it came with some treatment like maybe tung oil or something to make it a bit more water resistant. not a big deal but i was surprised i had to cut it down to make it fit in my eglu up. it maybe said that somewhere but it is just one more step and the reason it is still in the box and not place in the run yet maybe this weekend.
Review for: Omlet Chicken Perch - 1 metre
This reviewer has 2-4 Chickens variety pets

Excellent product! Struggles a bit on slopes
Bought this for my girls after a dog came over their old (open top) fencing.
Upsides:
-Instructions are fairly easy to figure out. I wish there was a bit more wording in addition to the pictures, but I got there
-Covered run provides extra security
-Double door lets me drop in treats without the girls escaping
-6' tall model lets my girls stretch their wings. The easter eggers in particular love it.
-The color is pretty unobtrusive, several neighbors were baffled with how we were keeping our girls in such a small space.
Downsides:
-This is definitely not made to work well on uneven ground. I live in WV where the land is absolutely never even, and it made assembly a bit of a nightmare and it still sits very skewed. Makes it a bit of a struggle to close the lower door and several points don't quite meet
-It would be nice to have a latch between the top and bottom of the door so you could pull them both closed or both open at once if needed. It's come up a few times when I'm working in the run, so I'll probably jury rig something at some point
-Some of the parts stick in the bottom of the boxes, so make absolutely sure you have EVERYTHING out of your boxes before you toss them. I've taken to pulling my boxes apart and collapsing them just to be sure
Review for: Walk in Chicken Run - 2 x 2 x 2
This reviewer has 2-4 2x Easter Egger, 1x pets

Must-have solution!
Initially I figured, I'm always up early enough to let the chickens out of the coop, it'll be fine. A friend and experienced chicken owner urged me to get an auto-door, so I purchased this one. It's been wonderful! It was relatively easy to set up, is straightforward to use, and it's worked consistently for the last two months. Ours is on our Eglu Cube itself and opens into the fenced-in run. The girls love it.
Review for: Automatic Chicken Coop Door with Coop Light - Green (Power cable not included)
This reviewer has 2-4 pets

Have 2 very happy bunnies!
So happy with my zippi tunnel and run! Our 2 netherland dwarfs absolutely love it! So easy to set up and you can 110% feel the quality of the product so definitely worth the investment. I cant wait to expand it and add more features to it! Customer service team were so helpful with everything. Some of my order was in stock and some wasnt so they offered to split my order so I could get my bunnies in the run. They also noticed this I hadnt order enough connectors for my order and they helped me to add them on so i could set it all up correctly. I would recommend omlet to all of my bunmums and bundads!
Review for: Zippi Tunnel Twin Pack with Hay Rack and Hutch to Run Connection Kit
This reviewer has 2-4 Netherland dwarf rab pets

Too small
Bed needs to be bigger and deeper much to small for my cats. Only suitable for a very small cat.
Please make a larger version as product is nice.
Review for: Maya® Donut Elevated Cat Bed with Round Wood feet
This reviewer has 2-4 British shorthair pets

Great chicken swing
I bought this a few weeks ago my hens jumped on it straight away they love it very happy and great product
Review for: The Chicken Swing
This reviewer has 2-4 pets

Well designed.
An excellent addition to our Zippi tunnel set up. It allows more variations .
Review for: Zippi Tunnel Corner
This reviewer has 2-4 Guinea pigs pets

best Bird Cage ever
when cage first arrive, i was like JESUS, how do i set up this thing! After finally setting the cage up, it was like the best cage i have ever seen! My Canari bird (Mr. Pickles) fallen in love with it immediately. its like a pent hose for birds :)
Review for: Cage Budgie Teal - Gold
This reviewer has 1 Canari Bird pets