Limited availability due to high demand. Please see our Stock Availability page for more information.

Customer Reviews

Here you can find a selection of the amazing feedback our customers have left for us. If you’d like to review one of our products, you’ll find a 'Write Review' button on all of our product pages.

5 Stars:

5991

4 Stars:

985

3 Stars:

213

2 Stars:

56

1 Star:

64
Eglu Go Guinea Pig Hutch with 3m Run Package - Purple
Best on the market, but the design could be improved
Emma,
Bought two of these hutches a few years ago and have LOTS of experience using them. The best you can get on the market in terms of keeping piggies warm and giving them lots of nice space and a lasting product, much better than wood, but.... a few gripes! 1. Each little piece of the run has to be attached by dozens and dozens of plastic clickable attachments, which hurt your fingers after a couple of hours of assembly (yes, it will take you an afternoon especially anything bigger than the 1 metre run). The floor of the run comes as a nicely pre-assembled piece, why can't the rest come like that (I assume because none of the rest of the run is square...)? It all feels a little flimsy when you move the run (and hutch because they can't be detached from each other) around the garden to give piggies fresh grass and this can only really be done by two people, otherwise you have to drag the whole thing across the grass and it's heavy! 2. There is no quick release button to detach the hutch from the run, which I just assumed would be standard. This causes a few problems (related to the point above), one of them being that poop and straw get caught in the area just outside the hutch door where it meets the run and the ONLY way you can get rid of this (it goes solid with the piggies feet treading on it all the time) is by crawling into the hutch yourself (cobwebs n all!) and out into the run, easier said than done for some people! 3. The removable base of the hutch doesn't *quite* fit into the top of a wheelie bin, which is absolutely maddening because it means you have to remove the dirty bedding by hand first then chuck the rest into the green wheelie bin and some always spills on top of me (eew). It would just have required a bit more forethought from the designer to make this the perfect size to get into the top of the bin and help all of us owners out. 4. The back door sometime sticks and is difficult to get into place to lock, we can't work out why this is. 5. Nothing is SQUARE!!! I assume this is done on purpose to stop people buying products that aren't Eglu related, but it's quite a drag. If you want to enlarge your piggies property by adding runs that have straight edges, forget it. The Eglu has slanting edges everywhere. We've had so many escapees over the years as they sneak out of the little gaps that are created where the edges of the runs don't meet. 6. If your piggy refuses to return to its hutch (where you can lock it in and catch it from the back door) it will be almost impossible to catch him or her because there's only one door into the run from the front. Unless of course you climb into the run itself. 7. Piggies really dislike walking on the mesh floor, I think it hurts their tiny paws. They always seem to plan their route across to avoid stepping on the wire. I realise this is because rabbits dig, but guinea pigs don't so there's no need for a wire floor... Having said all that, this is the best you can get on the market, I just wish it was better / more simply designed.
Review for: Eglu Go Guinea Pig Hutch with 3m Run Package - Purple
This reviewer has 2-4 Three guinea pigs pets
Coop Light - Automatic Chicken Coop Door
Really great light
David,
As said above really great addition to my automatic door and good value for money had a problem one of the girls always stayed out of coop too long and would get locked out but now when light comes on she is first in
Review for: Coop Light - Automatic Chicken Coop Door
This reviewer has 2-4 Barred rock pets
Eglu Cube Chicken Coop with Wheels - Green
So far so great
Bree,
So far so great. I only gave 4 stars because honestly, I had the hardest time putting the fencing together. Also, some items were labled wrong. But I love the coop itself. Can't wait to see how it does all year round.
Review for: Eglu Cube Chicken Coop with Wheels - Green
This reviewer has 2-4 pets
Extreme Temperature Blanket for Eglu Go Up
Great product
Barbara,
Great quality as usual and excellent service
Review for: Extreme Temperature Blanket for Eglu Go Up
This reviewer has 2-4 pets
Eglu Go UP Chicken Coop with Wheels and Accessories - Leaf Green
A great hen home!
Debbie,
Construction was a little challenging but delighted with results. Having previously used wooden coops that were a nightmare to clean this is a doddle and hens seem very pleased with choice.
Review for: Eglu Go UP Chicken Coop with Wheels and Accessories - Leaf Green
This reviewer has 2-4 Hybrids pets
Automatic Chicken Coop Door with Coop Light - Green (Power cable not included)
Love it !
Scott,
I have had chickens for the last 10 years or so and done pretty well predator proofing with 6ft chain link and rat wire around the bottom so nothing can reach in well 3 weeks ago 3 racoons kept lingering around the run so I decided to ad another layer of protection for small preditors . So glad I made the purchase I love knowing there locked up and safe. Very easy to set up direction couldn't be easier. It works very well I have it set to close 30 mins after sun set and open 30 mins after sunrise
Review for: Automatic Chicken Coop Door with Coop Light - Green (Power cable not included)
This reviewer has 10+ Cream legbar, Amerau pets
Automatic Chicken Coop Door with Coop Light - Green (Power cable not included)
Great Except For One Unfortunate Control Box Decision
Clark, Texas,
I bought this door with the attachment kit for my Eglu Cube Mk I. Install went great. I live in Texas so my chickens like to stick their heads out of the door at night for some fresh air, and the blockage sensor works perfectly.. so much so that it is too gentle to encourage them to stop doing that. I don’t want to murder them, but if it could just .. strangle them a little, that would be better. As is, sometimes the ladies will just sit there and get smacked by the door three or four times until the door gives up and stays open and I have to manually remove the birds. Thankfully, they’ve mostly learned not to do this anymore. I just wish the door would offer a setting so I can specify how many times I’d like it to retry closing until it gives up. If I want it to keep trying until the battery dies, I should be able to specify that and it should do it. This is basically the crux of my problem with the door, the control box sucks. My main issue with the control box is that when you’re operating on light sensing mode, when it reaches the desired light there is a 20 minute delay before it actually opens by default. It is programmed in such that you cannot change it. There is a delay function you can use which will ADD TIME to the already too long 20 minutes, but you cannot reduce it below that. I understand why they did this. It’s because they want to be sure that the light being perceived by the sensor is true and not just an anomaly such as a torch/flashlight so it doesn’t accidentally open in the middle of the night. I get that, but instituting a 20 minute delay that is impossible to alter is an absolutely boneheaded decision. 5 minutes would’ve been enough. 2 minutes probably would’ve been enough. If you absolutely must protect customers from their own stupidity, which I also understand, make it a function you can change but put it behind a “Are you sure?” and then an “Are you REALLY sure?” prompt. To make an arbitrary and very long mandatory waiting period like this which is hard coded into the unit is just terrible design, period. I like everything else about the door, but I wish they would give me the freedom to use the door I bought the way I want to. In the programming instructions it talks about setting the door to open at dawn. That cannot be done ever. You know why? Because 20 minutes after the sensor first detects a light level over 1 is NO LONGER DAWN. I gave this 2 stars because I like the actual door itself so much in spite of the awful programming. Truly, the programming alone deserves 1 star, but I just love the rest of it so much I had to give it another. It could be so great, but it isn’t. Why, Omlet?
Review for: Automatic Chicken Coop Door with Coop Light - Green (Power cable not included)
This reviewer has 10+ Sapphire Gem, Buff O pets
Omlet Outdoor Cat Run - Catio - Porch
Really works well and has improved everything
Jane,
Brilliant equipment. I used it in a not standard way. But the components are very veryutile and lend the mark as to be reconfigured for special needs. I was however very frustrated with thr instruction booklet. And if I was to fault anything i Would say this needs to made easier to follow.
Review for: Omlet Outdoor Cat Run - Catio - Porch
This reviewer has 4-6 Domestic short hair pets
Maya Donut Elevated Cat Bed - Earl Grey
The most used bed I have ever bought
Lea, Lancashire,
I have bought so many beds for my cat Bert, and he never used them (maybe one or twice) then nothing. So I was convinced I was throwing money away again buying this. How wrong was I he is on it everyday he absolutely loves it, he looks so comfortable when he is on it, I’m a happy mama.
Review for: Maya Donut Elevated Cat Bed - Earl Grey
This reviewer has 1 pets
Omlet Chicken Fencing Mk2 - 42 metres - inc. Gate, Poles and Guy Lines
Great fence, set up difficult
Kelly, Georgia,
Glad I bought it. I wish the set up directions had more warnings for people like me who aren't planning people. working great for us and lightweight so I feel comfortable we can move if we need to. thank you!
Review for: Omlet Chicken Fencing Mk2 - 42 metres - inc. Gate, Poles and Guy Lines
This reviewer has 8-10 Isa Brown pets