Just don't information...
We bought the 15ft version of the rabbit pen and even though I'm not usually one to leave reviews I feel like I have to with this product so let's start from the beginning...
You will need at least 2 people to put this run together and it took two of us just over a day to do it. The instructions are as clear as mud and the clips are fiddly and mischievous. You will need one person holding the each end to make them clip in which resorts in sore fingers!
The product appears to be quite flimsy which I was surprised about, especially with the amount that it cost and I'm not totally convinced that the mesh is galvanised (we live in a coastal area so this is obviously very important to us and we double checked with customer service first who confirmed this).
The poles could do with having spring clips on them to stop them constantly coming out. We had to tye baling twine around them just to keep them in place because as soon as we put them in, they popped back out again.
Lastly... when you pay just under a grand for an item I would have thought that free delivery was a given but we still had another £35 on top of that in order to get it to us.
The run is now up but our rabbits cannot go in it until the grass grows through the floor mesh as I'm pretty convinced that they will easily get something stuck and potentially brake something as the holes are quite big.
I'm hopeful that this run will last more than a few years and I am excited to get my rabbits into it and to be able to run free as I would say that it is pretty predator proof.
Review for: Outdoor Rabbit Run - 3 x 4 x 2
This reviewer has 2-4 pets
Omlet response:
Hi Kerry-Jayne,
Thank you for taking the time to share your feedback.
Your comments have been passed on to our Product Design team and they will be reviewed for future improvements.
Once assembled, our Walk-In runs should be very sturdy. As you highlighted it in your review, the clips holding the panels onto each other are also very strong. If they are too difficult to close when you receive them, one tip is to immerse them in warm water to make them a bit softer and easier to work with.
The clips should not come out constantly like you described. Feel free to send us some pictures of your setup by email so that we can try to understand why this is happening.
The design of the floor mesh has been designed so that your rabbit's feet should not get hurt, and so far, we have not heard of rabbits hurting their feet due to the mesh.
We are confident that your Omlet run will last more than a few years, and should you experience any issues or difficulties please do not hesitate to contact us by phone or by email.
Yours,
The Omlet Customer Services team
Great quality
Bought this for 2 new Zealand whites rabbits that I adopted. It isn't very big and to buy the extension panels is a very.long wait so I bought two and joined them together. It has worked very well and is still sturdy. Would prefer it to be a bit bigger still. It is attached to an Eglu classic and run which they pop into at night.
Very happy.
Review for: Zippi Tunnel Single with Hutch to Run Connection Kit
This reviewer has 10+ pets
Great quality product.
I bought the outdoor rabbit run approximately five months ago. My rabbit had an open run for years and I then saw a fox in my garden one morning. I had looked at these runs from Omlet a while ago and thought now is the time to possibly bye one. So I purchased the basic run with an extension so he had a similar amount of space to what he had before. This run has a roof which has given me huge peace in my mind for my rabbit's safety if any predators are about. It is built with high quality metal poles and mesh that slot together and it was very easy to assemble on my own. It is also a great idea that if, in the future you want to extend the run, you can just add more to it. The price reflects the quality of the product, but I believe the well being of your pet is always worth going the extra mile for. I can now hang broccolli and cabbage hearts to keep them away from slugs etc. The door catch is very good and you can secure it from the inside of the run too. Very pleased I purchased this run. Customer service are very accommodating, helpful and polite if you have any problems or questions. Thank you Omlet.
Review for: Outdoor Rabbit Run - 3 x 4 x 2
This reviewer has 1 Rabbit pets
Fantastic Hutch
Clear assembly instructions (it recommended two people but I managed on my own) and super happy bunnies. I feel very secure with the fully meshed run, which fits snuggly into a very secure hutch! Brilliant purchase (also only takes me 5 mins to clean out - bonus!)
Review for: Eglu Go Rabbit Hutch with 2m Run Package - Leaf Green
This reviewer has 2-4 Mini loos pets
Great product
This is a great product; however…the Omlet website suggests it will take an hour and a half to construct, which is very ambitious.
12 boxes were delivered, the contents were generally mixed up so needed sorting.
The instructions were not comprehensive enough so it took a long while to work out how to construct the Omlet. The you tube demonstration makes the clipping of the Omlet together look easy but it’s far from that. Finally finished after three days, and now feeling like I need to strap my wrist and repair broken finger nails ???? .
Do plan where you are going to place your Omlet, I had to partially build mine and then two of us had to carry it over a raised grassed area before completing the build.
I highly recommend this product even though it was a struggle. I’m now looking forward to buying some platforms and tunnels for the rabbits.
Review for: Outdoor Rabbit Run - 3 x 4 x 2
This reviewer has 2-4 Lop cross rabbit pets
Great rabbit run
It’s a great size rabbit run. I feel the bunnies can’t get out of it and other animals won’t get in. It provides them with lots of outdoor space to roam around. I just wish you could buy the platforms for this rabbit run like you can with the zippi
Review for: Outdoor Rabbit Run - 2 x 3 x 2
This reviewer has 2-4 Dutch pets
Rabbit run extension
Well worth the money- sturdy and secure and my rabbits love it
Review for: Outdoor Rabbit Run - 2 x 2 x 2
Love this run a dream come true
I have been wanting this run for a long time and finally my dream come true! Yes it’s pricey but the security aspect, unobtrusive design and the fact that it will last us a very very long time so all in all is very much worth it for me.
Plus we can extend or connect our other omlet product's in the future. Amazing size and quality.
One thing to note putting it together was a nightmare and I have mixed up a couple of panels, the ones with smaller gaps should be at the bottom and the larger gaps on top. But the design allowed me to complete it, there is no way I was starting all over again. Will have to wait until we move house and reassemble.
Review for: Outdoor Rabbit Run - 3 x 4 x 2
This reviewer has 4-6 Lionheads, minilops, pets
High quality
Bought to replace two home made hutches (that cost nearly $900, about the same as the omlet one) and love it. its simple enough to put together and sturdy as well for a flat pack device, lots of spare clips which is nice and the buns love it! Very happy with the engineering and quality of most of the omlet gear so far :)
Review for: Outdoor Rabbit Run - 2 x 3 x 2
This reviewer has 2-4 pets
Fantastic for the safety of my rabbit
The 2x3x2 Omlet run for my rabbit was a great purchase. This run ensures the safety of my rabbit 24hrs a day. His hutch fits inside it and he still has plenty of room for his exercise.
Review for: Outdoor Rabbit Run - 2 x 3 x 2
This reviewer has 1 Lion head. pets