Just to let you know, Omlet is open! Please see here for more information.

Contact Us

We’re happy, if you’re happy! If there is anything we can do to help please contact us by the method that’s easiest for you below. Often the quickest way to find out what you need to know is through our Frequently Asked Questions.

Customer Services
Contact one of our wonderfully polite and highly trained customer service team. They are here to help you from 2pm - 9pm Monday - Friday AWST and 4pm - 11pm Monday - Friday AEST.

You can also email us anytime and we will get back to you, usually within 24hrs.

Please note our customer service team is currently very busy. We will do our best to reply to your message as quickly as possible but you should allow up to 5 days for a response.

Email: hello@omlet.com.au

Send your query to our customer services team using the contact form below.

Your Message

Contact Details

By Phone:
02 8103 4124

By Post:
Omlet c/o ACR Supply Partners,
12 Distribution Drive,
Orchard Hills,

Influencer and Marketing Enquiries

If you are a Blog writer/Influencer/Business/Charity or an Experience Centre interested in telling your audience or customer about Omlet products please send us an email at marketing@omlet.com and/or call 02 8103 4124.

Omlet Affiliate Scheme

If you have a website or a popular social media account/page please feel free to join our brilliant Omlet affiliate scheme.

Find out more about it and sign up by logging in to your Omlet account and selecting "Affiliate Scheme" on the menu.


Omlet products have been featured by leading media outlets around the world. You can download press releases and high-res images of our products in our dedicated media centre here(coming soon). For quotes, appearances and other press enquiries please call 02 8103 4124 or email marketing@omlet.com and we’ll do our best to help.

Trade Enquiries

Omlet is proud to be the official worldwide (excluding North America) distributor for the Chicken Swing. Please email trade@omlet.com with your enquiry.

All other products are only available direct from the Omlet website. This is so we can offer the best product at the best possible price for pet owners.